“Legalized extortion!” That’s the most common response I hear from business owners when their businesses get dragged into a wage and hour lawsuit and forced to deal with opportunistic lawyers and federal and New York State laws that are heavily skewed against employers.
The way these laws are crafted encourages more lawsuits because in addition to any unpaid wages, employees can recover liquidated damages (essentially a double penalty), other penalties, interest, and even attorneys’ fees. Because of this, a case in which an employer may owe very little can turn into a mountain of damages very quickly.
In most cases — at least with the clients I represent, who tend to be various service industries such as restaurants, landscaping, and tradesmen — the business owners have paid their employees well and in the manner the employees requested (often in cash to avoid other obligations), treated them well and helped them out with personal situations such as loaning money, assisting with obtaining citizenship or helping their families. Likewise, the employers have given problematic employees multiple chances at keeping their jobs despite repeated performance issues.
Yet, typically after these employees leave or are terminated for one reason or another, they find their way to an attorney who can take advantage of the laws that heavily favor employees. Although the laws are designed to prevent abuse by employers, many of these cases tend to be more about poor record keeping by small businesses and lack of awareness of various technical legal obligations.
How can business owners avoid or at least minimize the risk of these lawsuits which can cripple their business? The most vital component comes down to recordkeeping. I’d say 90% of the businesses I represent have non-existent or mediocre record keeping at best. They either lack time records or payroll records, have no wage statements, no receipts if making payments in cash, no hiring notices, or all of the above and beyond. The businesses with minimal or no records are prime targets for lawsuits.
When an employee brings a lawsuit claiming they worked 15 hours a day, 75 hours a week and never got paid overtime or was not paid minimum wage, spread of hours, and so on, not having contemporaneous records disproving those allegations already puts the business owner in a very bad position even if the allegations are completely false, because there is a presumption favoring the employee in those circumstances. Having the records to disprove fabricated allegations by an employee could prevent a lawsuit in the first place (because the employee’s attorney won’t take the case if the likely recovery is minimal) or can significantly diminish the potential liability to the business which can aid in a quick resolution.
Taking steps such as:
(a) Hiring a payroll company to ensure accuracy in wage statements;
(b) Implementing a time clock system that requires all hourly employees to punch in and out daily;
(c) Requiring employees to sign off on the accuracy of weekly hours and pay;
(d) Having an employee handbook that lays out the start and end of the workday, how employees are paid, including tips if applicable (and having employees sign off on those policies);
(e) getting receipts (preferably signed by the employee) for any cash payments, are all critical measures for business owners to implement to prevent or minimize the risk of these lawsuits.
I can’t tell you the amount of times I wished an employer had any of the above to aid in the defense of a wage lawsuit. Being armed with these records can lead to a drastically different outcome in court.
The other key factor to preventing wage lawsuits is knowledge. There are so many obscure wage laws, whether it be federal, state or even more localized, like New York City. It’s extremely difficult for small business owners trying to run a business to keep up with constantly changing laws. That’s where having the right legal advisors in place is crucial. Not staying on top of ever-changing laws makes business owners sitting ducks for attorneys looking for their next class action victim.
For guidance on labor and employment issues, contact Jeff Basso at jbasso@cmmllp.com.